Get the app
What you need

Short list.
No surprises.

If you’re 18 or older, have the papers below and a way to ride, you can be on the road this week. No bike? Our fleet partners can help.
You’ll need
18 or older
National ID or work permit
Certificate of good conduct
A licence, if your ride needs one
A smartphone with data
An M-Pesa line in your name
Documents

Your papers, checked in a day.

National ID
Front and back, clear photos. A valid work permit also works.
Driving licenceMotorbike only
Class A for motorbikes. Not needed for a bicycle or a 25 km/h e-bike.
Certificate of good conductWe help
Don’t have one? Apply on eCitizen; we’ll hold your place and cover the fee after 50 drops.
Insurance
Third-party for your motorbike (the law). PikaBox covers you, the rider, whenever you’re online.
A smartphone
Android from 2019 on, or any iPhone from the last five years. The app is light on data.
M-Pesa line
In your own name. This is where you’re paid every night.
Your documents are stored encrypted, seen only by our rider team, and deleted if you leave.
Your ride

Motorbike, e-bike or bicycle.

The app only offers trips that suit how you ride, so a bicycle never gets a 9 km drop.

Motorbike

Most trips · up to 8 km
Class A licence
Third-party insurance
Helmet: certified, we check it

E-bike

Up to 6 km · quiet & cheap to run
No licence if it’s a 25 km/h model
Battery swaps at our hubs
Rent from a fleet partner

Bicycle

Up to 4 km · CBD, Upper Hill, Kilimani
No licence, no fuel
Shorter trips, batch bonus most days
Lunch hours are popular
Two ways to ride

Fleet partner or independent.

Either way you ride for PikaBox, see the same offers and get the same pay. Switch any time.

With a fleet partner

Westlands Moto Co-op, Kilimani E-Ride and others

Independent

Your own motorbike, e-bike or bicycle
Your bike
Provided by the partner: motorbike or e-bike
Your own
Weekly cost
Rent from KES 2,500 (e-bike, charging included)
Fuel and service, on you
Insurance
Partner insures the bike · PikaBox covers you online
You insure the bike · PikaBox covers you online
Your pay
100% of trip pay and tips; rent is a separate bill
100% of trip pay and tips
Best for
Starting out, or no bike yet
Riders who already own one
Training

About an hour, at your pace.

Five short modules in the Rider app, in English or Kiswahili. Then one Saturday orientation at the hub: collect your kit and practise a handover with a senior rider.
Orientation · Saturdays
10 am or 2 pm · Woodvale Grove, Westlands · 2 hours
1
Food safety & your bag
Hot and cold sides, sealing, cleaning the bag weekly.
15 min
2
Gate handovers & codes
The two codes, what to do if they don’t match, never entering a home.
10 min
3
Riding at night
Night mode, lit routes, rain, and when to just stop.
20 min
4
Allergies & sealed bags
Why a red allergy label means hands off, and what to say at the door.
10 min
5
The app & getting paid
Offers, skipping, payouts, cash-out and the costs tracker.
10 min
Start my applicationTakes about five minutes