How PikaBox works

See it, choose how, have it tonight.

Every dish on PikaBox comes with the ways to make it yours: cook it yourself, order it from a verified home cook or a hotel kitchen, or have a chef make it at yours. You choose; we handle the rest.

PikaBox home: tonight’s pick and everything PikaBox does
One dish, three ways: cook it, have it delivered, or a hotel deal
One dish, every wayCook it, order it or have it made

The short version

Three steps, one evening.

  1. Get the app

    Download PikaBox, set your area and tell us your allergies and diets once. Everything you see respects them.

  2. Choose your way

    Cook it with a cook-along and PikaFresh, order a home-cooked pot or a flash supper, or book a private chef.

  3. Pay and enjoy

    Pay with M-Pesa, follow your order live to your door, and share your plate when it lands.

Choose your way

Cook it, order it, have it made.

Each way works on its own. Together they mean there is always a way to have what you are craving.

  1. Cook-along in the app: one step on screen with its timer

    Cook it

    Follow a cook-along one step at a time, with every ingredient a tap away on PikaFresh.

  2. Home Cooked in the app: pots on near you tonight

    Order it

    Tonight’s pot from a verified home cook, or a flash supper from one of the city’s top hotel kitchens.

  3. A chef’s profile in PikaChef with her checks and signature menus

    Have it made

    A vetted private chef cooks in your kitchen, or take a seat at a host’s supper table.

An evening with PikaBox

A long day, supper sorted.

Four people, one nut allergy and nobody with the energy to plan. Here is what an ordinary evening looks like, screen by screen.

  1. 4:30 pm

    Ask Pika what’s for supper

    Pika suggests a few ideas from what’s in your fridge, what’s cooking nearby and your household’s allergies.

    Pika planning supper: dishes that respect the household’s allergies
  2. 5:00 pm

    The house votes

    Send the shortlist to the family. Everyone gets a veto, and the winner is supper.

    The supper vote: the family’s picks, with one veto each
  3. 5:10 pm

    Choose how

    Cook it with the kit, order it from a home cook nearby, or grab a hotel kitchen’s flash supper.

    Three ways to have tonight’s dish: cook it, have it delivered or a hotel deal
  4. 5:15 pm

    Pay with M-Pesa

    A prompt lands on your phone. Enter your PIN and you’re done; nothing is charged without it.

    Checkout: paying with M-Pesa, with the prompt going to your phone
  5. 7:40 pm

    At your gate

    Follow the rider live, then give them your four-digit code at the gate. That is how the order closes.

    Your rider is here: the four-digit code to give at handover

Safety & trust

Built so you never wonder.

Who can cook for you, how you pay and how your food reaches you are all designed in, not added on.

  1. M-Pesa paymentsPay the way you already do
  2. Verified cooks and chefsChecked before they cook for you
  3. Live trackingFollow your order to your door
  4. Allergen honestyAllergens declared, swaps never sneak one in
Paying with M-Pesa: the prompt waits for your PIN
Taste and diet: a peanut allergy set as a hard filter everywhere

Questions

Good to know.

More answers in the help centre, or write to hello@pikabox.co.

  1. Do I need the app?
    The apps are the fullest way to use PikaBox, but you can also use PikaBox in your browser, with the same account.
  2. How do I pay?
    With M-Pesa: a prompt lands on your phone and you enter your PIN. Nothing is charged without it, and refunds go back the way you paid.
  3. Do you deliver to me?
    PikaFresh, Home Cooked, private chefs and flash suppers each reach a little further every week. Check your street in a tap.
  4. How do you handle allergies?
    Tell us once. Your household’s allergies filter what you see, what Pika suggests and what a picker may swap in, and every dish declares its allergens.
  5. What if something goes wrong?
    Help is in the app whenever you need it, with an SOS fast lane for anything urgent. You can also reach a person through the help centre.

Get PikaBox

Your first supper, a tap away.

Download PikaBox, set your area and your allergies once, and choose your way.